Communication Skills

About Course

Communication is the process of exchanging information, ideas, and feelings. It is essential for success in academic, personal, and professional life as it enables understanding, collaboration, and conflict management.

• Functions:Communication informs, persuades, entertains, and helps maintain relationships.
• Communication Process:Key elements include sender (encoder), message, medium, receiver (decoder), feedback, and context (internal or external).
• Context:Internal context involves communication within an organization or group; external context involves communication with outside stakeholders.
• Consequences of Breakdown:Ineffective communication can cause misunderstandings, conflicts, and lost opportunities.